Terms of Use and Licenses

Use by any person ("you", "your", etc) of our services is subject to these terms and conditions.

You must be a member to use our services. To become a member you must complete our registration process, which requires the selection of a user name and password. We require that you are 18 years old, or older, which is the age of adulthood in most countries, the only reason for this is that you are then responsisble for your own actions. You agree to keep your password safe at all times and not to disclose it to any other person. You are solely responsible for the security of your computer system. CounterMail will not be liable for any loss that you may incur if someone else is using your account, either with or without your knowledge.

Warning: if you forget your password or username - we can't recover your email, the data will be lost forever!

You may not use anyone else's account, without the permission of the account holder. You agree that CounterMail has no responsibility or liability for the deletion, corruption or failure to store any messages or other content maintained or transmitted by any CounterMail service.
Our Free Trial accounts has several restrictions, read more here

You may not copy, distribute, display, reproduce, publish, license, create derivative works from, or sell any information, software, products or services obtained from the CounterMail sites/services, without the advance express written permission of CounterMail. You can contact us here.

When using our services, you must NOT (knowingly or by any negligent act or omission):
* Attempt or do anything that interferes with the ability of other members to enjoy using our services in accordance with these terms or conditions;
* Use your account for illegal activity (Swedish law and jurisdiction)
* Use our services to send fake emails, where the sender email contains an account or domain that you don't own
* Use our services mainly for SEO purposes (search engine optimizing or any search engine ranking improvement)
* Use our services to send spam/unsolicited email or phishing email
* We do not allow mass emails, marketing emails or news letters, you can read more here

If you use our domain option, you must be the legal owner of the domain, and the MX-record for your domain(s) must point to our server. You can not use domains which can be used for Phishing. If you try to use a domain for Phishing, we will close your account permanently.

If you violate our terms, we can cancel your account at any time, without notice.

Our Free Trial accounts has several restrictions, read more here
We require that you are 18 years old, or older, which is the age of adulthood in most countries, the only reason for this is that you are then responsisble for your own actions.

We will make reasonable commercial efforts to ensure that our web site and our services are available 24 hours per day without any interruptions. However, we may make our web site and/or our services unavailable at any time or restrict access to parts or all of our web site, if we need to update or change our servers.

We accept credit cards (based on VISA or Mastercard), Bank transfer or Bitcoin. We may permanently shutdown an account if a stolen credit card or identity was used to purchase the premium service. Countermail store your payment information for 14 days, after this period they are automatically deleted. The credit card provider may store the order information for a longer period. Read here how to pay anonymously.

If you paid with a Debit- or Credit card, your premium service will be delivered immediately after the payment is confirmed. If you paid with Bitcoin, your order will be processed automatically within one hour after your payment got 4 or more Blockchain-confirmations. If you paid with bank WireTransfer, your order will be processed manually. WireTransfers will take 2-3 days.

You are entitled to a full refund for any email-accounts paid during a 14 day cooling off period after the payment was made OR until the service is "used", whichever comes first. The service provided is considered "used" when the first email is sent. Refund is not allowed if you purchased the wrong item, replacement is the only option. We reserve the right to cancel the order and refund full if item is unexpectedly out of stock. If you violate our terms of use you will not be entitled to a refund

CounterMail reserves the right to change the terms, conditions, and notices, including but not limited to the charges associated with the use of the CountermMail services. You are responsible for regularly reviewing these terms and conditions and additional terms posted on particular websites. Your use of the CounterMail services constitutes your agreement with CounterMail to all such terms, conditions, and notices.

Some parts of our services contains code distributed under the following licenses:
GNU GENERAL PUBLIC LICENSE - https://roundcube.net
GNU Lesser General Public License v3.0 - https://openpgpjs.org/